SHIPPING

How much is shipping?

Note that we do offer free shipping on all items.

 

Where do you ship to?

We ship to almost any place in the world, except the following: Alaska, yemen, Afghanistan, North Korea, Syria, iraq, Hawaii, Sudan, Cuba, Iran and Mayamar.

 

Why didn't my order come in one package?

We process your orders through different warehouses all around the globe. Our stock is spread out over multiple fulfillment centers, so you can get items faster. Therefore, orders containing multiple items may be shipped individually. You may receive one item before the next one - so no need to worry if you don't receive them all at once, know they are on their way. 

How long will it take to receive my order?

Shipping time vary from one product to another depending on where it is shipped from. It usually takes 10-15 business days for shipping to the US or the UK, and 2-5 weeks for all other countries. Note that shipping time will ultimately depend on your exact location. 



How can I track my order?

You'll be receiving the tracking code by e-mail along with instructions on how to track your package. You can also go to our 'Track Order' section on our website. Please note that the tracking information takes 2-5 days to be displayed.




Why is my shipment status unchanged? 

Your shipment may be delayed. Delivery time delays can be due to e.g. weather incidents, customs or backlogs. Please note that tracking information can only be displayed after your order has started being shipped. If your tracking information has not been updated for more than 10 days or if the tracking number is not found, please contact us at support@womenfashion89.com



Why did I have to pay an extra fee to the shipping company in order to get my order? 

Depending on each shipping company's policy, you might be charged an additional fee for the final delivery or for the import tax, which sometimes is due to your shipping address being in a remote area. In this case, please kindly pay them the required fee. 

 

 

ORDERS & PAYMENT

How can I edit my order or change my shipping address?

If you want to edit your order or change your shipping address, please contact us at support@womenfashion89.com. We’ll be able to edit that for you as long as the order isn't already in process.

How can I pay for my order?

We offer safe shopping and accept payment via Credit card, Debit card or VISA/MASTERCARD - choose what most suits you! All products are listed in US Dollar, and our system will automatically convert your currency to make it easy for you when placing an order.

 

Which currency are you using?

Our products are all listed in USD. But our system will automatically convert any price in your local currency - no worries, just browse and have fun!

 

Cancellations

If you want to edit or cancel your order, please contact us at support@womenfashion89.com. We’ll be able to edit that for you as long as the order isn't already in process.

 

After Purchasing on womenfashion89.com

The item took more than 60 days to arrive.

We hate making you wait.  

 

If an item takes more than 60 days to arrive, we will refund you.

You may be asked to provide proof that the item arrived after 60 days, after what our team will review the refund request. If we approve it, then the refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

The item arrived broken/damaged/defective.

We want to see you happy.  


If the item arrives broken, defective or damaged, we will refund you. 

You may be asked to provide proof that the item is either broken or damaged, after what our team will review the refund request. If we approve it, then the refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

Note: We reserve the right, at our discretion, to reject any refund request we believe is not legitimate.

 

The item is not as described (wrong color, wrong size).

We know that feeling of buying a red dress and receiving a pink one - yeah you're right WF89, especially since I hate pink! 

 

If the item is not as described (this includes wrong color and wrong size), we will refund you. And you can keep the item, as a token of apology for the mistake we made sending you the wrong color or wrong size.

You may be asked to provide proof that the item received is not as described, after what our team will review the refund request. If we approve it, then the refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Note: We reserve the right, at our discretion, to reject any refund request we believe is not legitimate.  We do not currently accept returns.

 

Contact Us

How to contact support?

You can e-mail us at support@womenfashion89.com.